Shipping Policy

A tracking number is supplied <24hrs after the order is processed dispatched from our warehouse via email.

 

Order Processing Time

All orders are processed within 2 business days  Once your order has been processed and shipped, you will receive a shipping confirmation email with the tracking information.

 

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of the package. The shipping cost will be calculated and displayed at the checkout page before you complete your order. Any applicable customs duties, taxes, or fees are the responsibility of the customer.

 

Order Tracking

Once your order has been shipped, you can track its status using the provided tracking number. Please allow a few hours for the tracking information to be updated in the carrier's system.

 

International Shipping

We offer international shipping to select countries. Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our control. Any customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.

 

Lost or Damaged Packages

In the event that your package is lost or damaged during transit, please contact our customer support team within 7 days of the estimated delivery date. We will work with the carrier to initiate a claim and provide a resolution to the best of our abilities.

 

Returns and Exchanges

For information on our returns and exchanges policy, please refer to our separate Returns Policy.

 

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact our customer support team at Dnrinfodesk@gmail.com or contact us on our social media.